Once you place your order online, all orders are shipped from our store locations within 1-3 business days (M-F, excluding major holidays) tracking information will be emailed to you as soon as your order is on the way! . Please check product descriptions for specific shipping details for your items. Special order items are made to order and will ship within 2-3 weeks. Online exclusives ship are made to order and ship directly from the designer. Online exclusives may take up to 2 weeks to arrive.