FREE SHIPPING ON ALL ORDERS OVER $75

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Shipping & Delivery Time

Once you place your order online, all orders are shipped from our store locations in PHL within 1-3 business days (M-F, excluding major holidays).  For USPS & UPS shipping, tracking information will be emailed to you as soon as your order is on the way! 

 

Shipping Method

Delivery Time Range

Cost

STORE PICKUP

1-3 business days in PHL, 3-7 business days 

FREE!

ECONOMY USPS

8-10 business days

FREE! with purchase over $75.00 (PRICE CALCULATED AT CHECKOUT)

STANDARD USPS

3-6 business days

Calculated at checkout

EXPEDITED UPS*

2-3 business days

$20

OVERNIGHT UPS*

Next business day (on orders placed before 1pm EST)

$35

COURIER DELIVERY 

Same day (on orders placed before 10am EST)

$30

*Unavailable for PO Boxes with UPS, available with USPS

 

Store Pickup

Live close to one of our stores? Store delivery is also available!

Choose Local pickup (it’s free!) at check out to have your package sent to one of our stores for pick up. The option will appear after you enter once you get into shipping options during checkout. You will receive an email when your order is ready for pick up. Pick up times are from 3pm to close (& we can't wait to see you).

Local Delivery*

*Can't bear another day without your Expect Lace pieces choose same day local delivery at check out and receive your pieces within hours of placing your order. Same-day orders must be placed before 7 PM EST (M-F) and we'll send you an email to let you know when your parcel is on its way to you. Unfortunately, our courier service does not delivery further than 15 miles. For questions regarding courier options please contact us using Info@expectlace.com

All packages marked as delivered by courier with claim of non-receipt by customer will be subjected to a review and may be granted a replacement order or a store credit only. No cash refunds will be issued for these packages, sorry for any inconvenience

International Shipping


Shipping Method

Delivery Time Range

Cost

STANDARD TO CANADA

16-20 business days

calculated at checkout

ALL OTHER DESTINATIONS

email info@expectlace.com

 

Here’s what you need to know:

  • Orders going to destinations outside of the US are shipped on a (Delivery Duty Unpaid) basis, and the product prices displayed are exclusive of all taxes and duties.
  • The cost of enclosed items will be on external customs forms even if the parcel is a gift with an enclosed gift receipt.
  • Once your order arrives at its destination you will be responsible for any fees associated with releasing your order from customs (e.g. import duties, customs and local sales taxes levied by the country you are shipping to).
  • When the parcel reaches the destination country, it may be subject to standard customs clearance procedures which may result in delays. Unfortunately, these delays are beyond our control and may affect the final delivery date.

 

General Information

SHIPPING MATERIALS

All Expect Lace packages are mailed in branded soft envelopes. If you would like a complimentary gift box you can email us info@expectlace.com and we will gladly place items in giftbox along with gift receipt and detach all prices.

RETURNS

 Our return policy can be found on our site our you can email us info@expectlace.com

GIFT WRAPPING

Sending a gift? Gift wrapping is available for all orders for free but want premium wrapping it is an additional $6.00. Just select GIFT WRAP during check out and your order will come wrapped in tissue and a (beautiful) Journelle box with a hand written card with your personal message. Dont worry, gift receipts are included as well!

DISCREET PACKAGING

We are happy to send your Exl pieces to you in discreet packaging. Just contact us via phone or email (info@expectlace.com) and we can make sure no one knows!

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